Warranty Definitions
Defect - is a fault or malfunction requiring replacement parts because the product is unusable until repaired.
Blemish - is a small flaw which spoils the appearance of something, a stain, a spot. Can be easily covered/repaired as it doesn't impede function or safety.
Catastrophic Failure - items must be replaced as repair is not possible.
Blemish - is a small flaw which spoils the appearance of something, a stain, a spot. Can be easily covered/repaired as it doesn't impede function or safety.
Catastrophic Failure - items must be replaced as repair is not possible.
Walmart and Amazon at one time worked with a a no-questions-asked policy, With Billions in needless returns they are now changing how they opperate.
Only problem is they have trained the consumer to have unrealistic expectations.
Only problem is they have trained the consumer to have unrealistic expectations.
